Emergencies Out Of Hours

Even though our surgeries are now closed we still have emergency cover

Opening hours

We are open Monday to Friday from 8.30 am to 6.30 pm (except on Bank Holidays) and on Saturdays at the Oldbury surgery from 8.30 am to 1.30 pm.


Non-urgent enquiries

For normal enquiries please phone us between these times.


Urgent enquiries

If you have an urgent problem that cannot wait until we open again, you can get free 24/7 advice from one of our Vidivet partner vets. If you do not already have their app, click the link below for the surgery you normally attend. It will take a few minutes to download the app and contact the vet.


Harborne                    Oldbury                    Wednesbury


Note that Vidivet is a permanent benefit for members of Pal For Life but the above links will give you temporary access to help you with an urgent problem.

Life-or-death emergencies

If the problem is so serious that it will not wait a few minutes, you should immediately contact the Vets Now emergency clinic at Longbridge in Birmingham or at Wolverhampton.

Please remember that out of hours fees are higher than normal fees and you should expect to pay between £300 and £900 or more, depending on the problem. Pal For Life members may be able claim some of these fees back.

Vets Now, Longbridge

Blaise Veterinary Hospital,

Bristol Road South,


Birmingham, B45 9UA,

Telephone: 0121 238 2001

Vets Now, Wolverhampton

St George's Vets,

St George's Parade,

Wolverhampton, WV2 1AZ

Telephone: 01902 218 189

It is important to ensure that our clinical records are kept up to date so, when you use Vidivet or Vets Now, medical information and some personal details are transferred between them and Orchard Vets.

By using these services you will be consenting to this.